Contact
Sales, abuse and technical enquiries all land in the same queue — and get triaged by an engineer.
Technical support
support@huixing.example
Response within 60 minutes, 24 x 7.
Sales
sales@huixing.example
Business days, 09:00 – 19:00 HKT.
Abuse & security
abuse@huixing.example
Include timestamps and source addresses.
Status page and planned maintenance windows are published at
the network status section of this site.